Signal Room
Privacy policy
Signal Room is designed to work without a game account or a Veratus-operated game server. This page explains what stays on your iPhone and what happens when you contact us or use Apple's purchase and Game Center services.
Who is responsible?
Veratus Games is a brand of Veratus Group Limited. For questions about this policy or information you send us, contact sayhello@veratusgames.com.
Information stored by the app
Signal Room stores puzzle progress, practice progress, decoded evidence, keys, discoveries, daily puzzle drafts and completion totals, collected relics, challenge results, and your sound and visual settings on your device so play can resume. This data is stored locally using iOS app storage. Daily puzzles are generated on your device from the local date. The app keeps up to 30 recent daily records and a permanent completion total for its collection. We do not operate a game server that receives this information. It does not record audio or request microphone access. Deleting the app may delete this local data; iOS backups are controlled by your device and Apple settings.
Purchases and sharing
The optional Season 1 Pass uses Apple's StoreKit. Apple handles payment and provides purchase-entitlement information to the app so it can unlock content. We do not receive your payment card details through Signal Room. Apple may provide us sales and financial reports in App Store Connect. If you choose to share a game result, iOS presents a share sheet and you decide where it goes.
Optional Game Center achievements
Achievements are saved on your device, including when you play offline. When the game opens, it attempts to connect to Apple Game Center automatically unless you have chosen offline achievements. Apple handles any sign-in screen; you can cancel and continue playing. When connected, Apple receives achievement identifiers and completion percentages through GameKit. The app stores an identifier scoped to this game locally to keep the on-device achievement journal linked to the first connected player and prevent awards being copied to another account. We do not send it to a Veratus server, request your friends list, or use it for advertising. Apple manages its own Game Center service under its Game Center privacy notice. Game Center syncs achievements, not local chapter saves or purchases. You can choose Use offline achievements in the Achievements screen to stop syncing; existing local and Apple achievement records are not deleted by that action.
Analytics, ads, and tracking
The current app does not include advertising SDKs, third-party analytics SDKs, a Veratus-operated analytics service, or cross-app tracking. It does not require a game account.
When you contact us
If you email support, we receive the email address, message and any screenshot or information you choose to include. We use it to answer your request, troubleshoot the issue and keep a record of the conversation where needed. Please avoid sending passwords, payment details or unrelated personal information. You can ask us about or request deletion of your support correspondence at the address above, subject to any records we must retain for legal or operational reasons.
This website
These support pages do not include analytics scripts or advertising. They are hosted on GitHub Pages, which may process standard connection information to deliver the pages. See GitHub's privacy statement for its practices.
Changes and contact
We will update this page if the app's data practices change and show the updated date. For privacy questions or requests, email sayhello@veratusgames.com. We cannot remotely inspect or erase progress stored only on your device; Apple handles requests about its own services.